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Custom SLA

For multi-application environments, enterprise clients, or teams that need a tailored support agreement with defined SLA terms.

Custom Quote
  • Everything in Standard
  • Multi-application support
  • Custom SLA & response time targets
  • Dedicated support channel
  • Priority on-call availability
  • Staging environment management
Request a Quote

Not sure which plan fits? Talk to us and we'll recommend the right level of coverage.

What Every Plan Covers

Core maintenance activities included across all plans as standard — not extras.

Security Monitoring

Continuous monitoring for known CVEs, dependency vulnerabilities, and suspicious configuration drift.

Uptime Alerts

Instant alerts if your site or API goes down, with immediate diagnosis and action — before your users notice.

Dependency Updates

Weekly review and application of framework, library, and platform updates with regression testing before deployment.

Bug Resolution

Post-launch bugs and minor issues are resolved within the plan at no additional charge.

Performance Checks

Monthly Core Web Vitals and load-time reviews with a plain-English summary and improvement recommendations.

Monthly Report

A written monthly summary covering uptime stats, issues resolved, updates applied, and upcoming maintenance tasks.